ECCore — AI-Powered SAP ECC Support Platform

The challenge

SAP is pulling the plug.
Are you ready?

Thousands of businesses are caught between the cost of migrating to S/4HANA and the risk of running an unsupported ECC system. ECCore was built for exactly this gap.

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S/4HANA migration costs millions

Full migrations take 2–5 years and $5M–$50M+ for enterprise organisations. Not every business can justify or afford that investment right now.

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Shrinking pool of ECC consultants

As SAP phases out ECC support, experienced consultants are moving to S/4HANA. ECC expertise is becoming scarce and expensive.

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Errors with no safety net

SD billing blocks, IDOC failures, background job crashes — without support, these issues can halt operations for days while teams scramble to find answers.

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No real-time visibility

Most ECC environments have no centralised monitoring. Issues are discovered only when a user complains — often hours or days after the problem started.

Strategic value

Five pillars of ECCore

ECCore isn't just a support tool — it's the foundation for your next decade of SAP operations.

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Future-Ready Platform

Flexible scalability for new business models

Architected to grow with your business — add modules, users, and SAP systems without replacing your investment.

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Operational Continuity

A safeguard for future requirements

ECCore is your safety net when SAP support ends — monitoring, catching errors, and keeping business processes running without disruption.

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Data-Driven Core

A stronger foundation for real-time decisions

Real-time visibility into your SAP data — sales performance, billing status, process bottlenecks, and system health in one dashboard.

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AI-Enabled Efficiency

A catalyst for process simplification

Claude AI reads your error logs, diagnoses root causes, and recommends exact transaction-level fixes in seconds — not hours.

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Innovation Prerequisite

The baseline for the next decade of growth

ECCore stabilises and modernises your ECC operations today — creating the clean platform from which your next digital transformation can safely launch.

How it works

From error to resolution in seconds

ECCore sits as a secure middleware layer between your SAP ECC system and your team — no ABAP changes, no SAP downtime required.

1

Connect

ECCore connects to your SAP ECC via RFC/BAPI — secure, read/write access with no changes to your SAP system.

2

Monitor

The error monitor watches SD, FI, MM, IDOC, and background jobs continuously — 24/7, no manual checking needed.

3

Diagnose

When an error is detected, the Claude AI agent reads the error log and produces a full root cause analysis in under 10 seconds.

4

Fix

The agent provides exact transaction codes and step-by-step instructions. For known error patterns, one-click auto-fix is available.

5

Log

Every diagnosis, fix, and agent action is logged with timestamp and user — full audit trail for compliance and review.

Live AI diagnosis — ECCore analyzing a real SAP CRITICAL error

ECCore AI Agent — claude-sonnet · SAP ECC Production

// Error detected: ERR-FI-001 · CRITICAL · FB70

ERROR Account 140000 in company code US01 is not defined as a reconciliation account

// ECCore AI Agent analyzing...

ROOT_CAUSE G/L account 140000 missing reconciliation account indicator for AR postings

CONFIDENCE 98%

RESOLUTION 10-15 minutes

// Step-by-step fix:

STEP 1 Display G/L account 140000 → FS00 → Control Data tab

STEP 2 Set Recon. account type = 'D' (Debitor) → Save → FS00

STEP 3 Verify customer master account assignment → XD03

STEP 4 Retry invoice posting → FB70

STEP 5 Verify posted document → FB03

✓ PREVENTION Add reconciliation account validation to G/L account creation checklist

✓ AUTO_FIX Manual fix required — authorization needed for FI master data changes

Platform modules

Everything your ECC environment needs

One platform covering all critical SAP ECC support scenarios — from real-time monitoring to AI-powered resolution.

SAP Connector

Secure RFC/BAPI connection to any SAP ECC version. No ABAP changes required. Read and write access for diagnosis and auto-fix.

Phase 1

Error Monitor

24/7 monitoring of SD, FI, MM, IDOC, and background job errors. Severity classification and real-time alerting before issues escalate.

Phase 1

AI Diagnosis Agent

Claude AI reads error logs, identifies root causes, and explains issues in plain English — with 95%+ accuracy and exact T-code recommendations.

Phase 1

Fix Engine

Step-by-step fix instructions with exact transaction codes. One-click auto-fix for known, repeatable error patterns.

Phase 2

Sales-to-Billing Automation

Monitors and resolves Order-to-Cash blockages — delivery blocks, billing blocks, pricing errors, credit holds — automatically.

Phase 2

Background Job Monitor

SM37-level visibility into all background jobs. Failures flagged, diagnosed, and reported automatically — no manual log checking.

Phase 2

Audit Trail

Every action, diagnosis, and fix logged with timestamp, user, and outcome. Full compliance trail for SOX, internal audit, and SAP governance.

Phase 1

Alert System

Email, SMS, or WhatsApp notifications for critical errors — right people notified instantly without checking dashboards.

Phase 3

Return on investment

The numbers speak for themselves

ECCore replaces expensive ad-hoc SAP consulting with continuous AI-powered support at a fraction of the cost.

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Average error diagnosis time — Traditional

2–4 hours

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Average error diagnosis time — ECCore AI

< 10 seconds

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SAP ECC consultant hourly rate

$200 – $400/hr

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ECCore monthly cost (Starter)

$3,500/mo

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AI diagnosis accuracy

95 – 98%

Break-even calculation

If ECCore prevents just 12 consulting hours per month:

12 hrs × $300/hr = $3,600 saved

ECCore Starter = $3,500/month

Break even at 12 hrs/mo

Everything beyond that is pure savings

Most ECC environments experience 40–80 billable consulting hours/month in error resolution. ECCore eliminates most of that cost — delivering 10x ROI from month one.

Pricing

Transparent enterprise pricing

All plans include a 30-day proof of concept. No SAP downtime required for setup.

Starter

Setup: $7,500 (one-time)

$3,500

per month

✓ 1 SAP ECC instance

✓ Error monitor & alerts

✓ AI diagnosis agent

✓ Audit trail

✓ Email support

✓ 30-day POC included

Get started

Your SAP ECC System.
Smarter. Supported. Future-Ready.

See ECCore diagnose your SAP errors live

Your SAP ECC System.Smarter. Supported. Future-Ready.

See ECCore diagnose your SAP errors live

Your SAP ECC System.
Smarter. Supported. Future-Ready.